Welcome to our Henicredit Shop! We are dedicated to providing you with the most unique, high-quality, and thoughtful gifts for the holiday season. Our sales policy ensures that you have a smooth and satisfying shopping experience. Please read the following details carefully to understand how we handle orders, payments, shipping, returns, and more.

1. Placing an Order

  • You can place an order easily through our website. Ensure that the product details, quantity, and shipping address are accurate to ensure the fastest and most accurate delivery.
  • Once your order is complete, we will send you an order confirmation email with all the details.

2. Payment Methods

We offer various secure payment methods to make your shopping experience easy and convenient:

  • Credit/Debit Cards: We accept Visa, MasterCard, and other international credit/debit cards.
  • Cash on Delivery (COD): Choose this option if you prefer to pay when your order arrives.
  • Bank Transfer: You can also pay by transferring funds to our designated bank account.

3. Shipping

  • Shipping Locations: We ship nationwide, ensuring that your Christmas gifts reach any location you desire.
  • Delivery Time: Orders typically take 3-5 business days for local delivery and 5-7 business days for outlying areas. Delivery times may vary depending on the destination and shipping conditions.
  • Shipping Fees: Shipping costs are calculated based on the destination and the weight of your order. You will be informed of the shipping cost before completing your purchase.

4. Return & Exchange Policy

  • Return Window: We offer a 7-day return policy. If you receive a defective item or an incorrect product, you may return or exchange it within 7 days of receiving your order.
  • Conditions for Returns: Products must be in original, unused condition with packaging intact. Personalized or custom-made items are non-returnable.
  • Return Shipping Costs: Customers are responsible for return shipping fees unless the return is due to our error (e.g., damaged or incorrect items). If the issue is our fault, return shipping will be covered by us.

5. Privacy and Security

  • We take your privacy and data security seriously. All personal information, payment details, and order information are encrypted and stored securely.
  • Your personal data is used solely for processing your order and improving your shopping experience. We do not share your information with third parties without your consent.

6. Promotions and Discounts

  • Our website regularly offers promotions, discounts, and special offers during the Christmas season and other festive holidays. You can subscribe to our newsletter or follow us on social media to stay updated on the latest deals.
  • Discount codes may apply to specific products or order values and will have an expiration date. Please check the terms and conditions for each offer.

7. Customer Support

If you have any questions regarding your order, our products, or our sales policy, feel free to reach out to our customer service team: